Areas of Expertise

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Enterprise AI succeeds or fails on organizational discipline, governance infrastructure, and operating model design, not on which model or platform a company selects. I have spent more than a decade putting that to work, from machine learning and analytics in financial crime compliance through today's generative and agentic AI. I advise boards and executives on moving AI from pilot to governed, operating reality.

Core capabilities:

- AI strategy, governance, and adoption

- AI risk and control framework design

- Responsible and compliant AI deployment

- Machine learning and analytics in regulated environments

- Generative and agentic AI implementation

- Operating model and organizational change for AI

I have led large, cross-functional teams across enterprise-wide programs spanning operations and process improvement, regulatory and compliance, technology strategy, business process transformation, and Target Operating Model design. That work included building AML systems, risk systems, finance systems, and trading technologies, and hiring, mentoring, and developing the teams that delivered them.

For clients in capital markets, investment banking, retail banking, card services, private wealth, private banking, and brokerage, I led the implementation of new processes, systems, and software. Those clients included Morgan Stanley in Hong Kong, Standard Chartered in Singapore, HSBC in London, Credit Suisse in New York, London, Zurich, and Singapore, and Barclays in New York, London, and Singapore.

Selected P&L and program results:

- Led derivatives operations, data, and compliance product development, a $52M+ book of business, with 15% year-over-year growth across Credit Suisse, Barclays, Morgan Stanley, and Citigroup

- Led a $10M+ book of IT and management consulting projects, with 30% year-over-year growth across Credit Suisse, Barclays, Bank of Montreal, Millennium, and Citigroup

- Led derivatives operations, finance, risk, KYC, and client onboarding for Credit Suisse, a $20M+ book of business, with 22% year-over-year growth

- Led operations, finance, regulatory, and reference data BPO for Barclays, growing the book from $10M to $16M, a 60% increase over three years

- Led the Middle Office Strategic Review for Barclays; a detailed time-and-motion analysis drove a complete restructuring

- Led the KYC remediation program for JPMC, reviewing more than 120,000 entities

I am a Certified Anti-Money Laundering Specialist with particular expertise in client, product, and legal reference data management. I have performed this and related work for more than twenty years, in-house and as a management consultant, for investment banks, brokerages, asset managers, retail and private banks, hedge funds, oil majors, and CFMs.

Compliance analytics and modeling:

- Risk and control analytics

- Regulatory compliance dashboards

- AML, name screening, and sanctions screening: model creation, validation, testing, and implementation

- Machine learning and AI applied to alert clearing, name screening, and sanctions screening

- Unified reporting

- Customer insights and profiling

- Customer segmentation and clustering

- Customer risk rating

- Screening and qualification models

I have delivered compliance change programs, including new policies and procedures, across a broad range of regimes and jurisdictions.

Regulatory frameworks:

 Patriot Act, AML/BSA, OFAC, FCPA, GDPR, MiFID, MAR, Investment Advisers Act of 1940, NYDFS 504, DORA, and the NIST AI and Cybersecurity Frameworks

Governing bodies:

Federal Reserve, FINRA, CFTC, OCC, SEC, FinCEN, FCA, HKMA, and MAS

I developed the roadmap and led the teams that built these products:

- GenAI Agents for KYC and Onboarding: agentic AI for Client Lifecycle Management (CLM), client due diligence and onboarding, Customer case management and Investigation Case Management

- Alert Classifier Solution (ACS): machine learning for alert clearing and alert risk ranking

- Compliance Manager: KYC and client onboarding workflow

- Billing Manager: broker lifecycle management

- Document Management (Extractor): document digitization and extraction

- Reconciliation Manager: trade break management

- Risk and Control Dashboard: operational risk reporting and control